Good Company - CUSTOMER SERVICE WRITER Uncommon Goods Employee Review

4.0
Apr 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Can usually pick your hours, good pay, remote (during covid peaks), overtime and holiday pay

Cons

Seasonal (which is good and bad for some), not the most competent supervisors, no promotions, the in person building is a little unsanitary, have to sit at a different desk before and after lunch

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Uncommon Goods Response
5y
Hello! Thanks for submitting your feedback. We are glad to hear about your positive experience with Uncommon Goods. We do understand that the seasonal work may not be best suited for everyone but we look to offer the opportunity for those interested to learn and gain experience from their time with us. While the mobility is limited from a seasonal team member standpoint, there are opportunities to get promoted within a season such as from a representative to a lead or to move on to a year round team member. This doesn't occur very often but we do look to provide these opportunities. We are sorry to hear you didn't have the best time with the supervisors and found the building unfit. Our CS team was fully remote this past season and our Facilities team has been working hard to improve and maintain a clean work environment. We were also not staying at one desk previously because of the amount of shift changes occurring and CS team members required on-site. This has changed due to COVID-19 and being able to work from home. If you have further feedback to elaborate on, please reach out to us at hr@uncommongoods.com and we thank you for your effort and work with us.

Explore other reviews about Uncommon Goods

5.0
Oct 29, 2025
Anonymous freelancer
Recommend
CEO approval
Business Outlook

Pros

The management is great and very supportive, pay is good and everyone works great as a team.

Cons

Only a temporary position as the bulk of their business is the last quarter of the year.

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Uncommon Goods Response
8mo
Thank you for taking the time to share your experience with Uncommon Goods! We’re delighted to hear that you enjoyed your time with us and found our management team and work environment to be supportive and collaborative. You’re right - our busiest season is during the holidays, and we bring on many talented freelancers and seasonal team members to help us deliver great experiences for our customers during that time. We truly value the energy and contribution of everyone who joins us for the season and hope that the experience is rewarding and memorable. We appreciate your feedback and wish you the very best in your next opportunity!
4.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pays Good Supervisors are super nice

Cons

Bathroom stinks or are in horrible condition Sometime hire aggrieve and crazy ppl

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Uncommon Goods Response
1mo
Thank you for taking the time to share your feedback. We're glad to hear that you had a positive experience with your supervisors and found our compensation competitive. We also appreciate your raising concerns about the condition of our restrooms. Providing a clean, safe, and comfortable workplace is important to us, and feedback like this helps us identify areas for improvement. As for your comments regarding coworkers, we recognize that every workplace brings together people with different personalities, backgrounds, and working styles. We strive to foster a respectful, inclusive environment where team members can work together professionally and feel supported. We wish you all the best and thank you for your contributions during your time with us.
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