Beware - Customer Service Representative Uncommon Goods Employee Review

1.0
Nov 16, 2021
Recommend
CEO approval
Business Outlook

Pros

The pay was reasonable, but not worth the headache.

Cons

The company doesn't take responsibility for anything especially Human Resources and Customer Service. They will blame everyone else.

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Uncommon Goods Response
4y
Hello. Thank you for providing your feedback. We take our responsibility to our team very seriously and creating a positive team member experience and are sorry that your experience wasn’t positive. As this is our busy season and we are hiring hundreds of team members in many departments across the business, we have standard policies and procedures for onboarding, training and overall work processes. We will use this feedback, as we do with our all feedback received, to ensure that we are continuously improving. Again, our apologies for your experience.

Explore other reviews about Uncommon Goods

5.0
Oct 29, 2025
Anonymous freelancer
Recommend
CEO approval
Business Outlook

Pros

The management is great and very supportive, pay is good and everyone works great as a team.

Cons

Only a temporary position as the bulk of their business is the last quarter of the year.

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Uncommon Goods Response
8mo
Thank you for taking the time to share your experience with Uncommon Goods! We’re delighted to hear that you enjoyed your time with us and found our management team and work environment to be supportive and collaborative. You’re right - our busiest season is during the holidays, and we bring on many talented freelancers and seasonal team members to help us deliver great experiences for our customers during that time. We truly value the energy and contribution of everyone who joins us for the season and hope that the experience is rewarding and memorable. We appreciate your feedback and wish you the very best in your next opportunity!
4.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pays Good Supervisors are super nice

Cons

Bathroom stinks or are in horrible condition Sometime hire aggrieve and crazy ppl

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Uncommon Goods Response
1mo
Thank you for taking the time to share your feedback. We're glad to hear that you had a positive experience with your supervisors and found our compensation competitive. We also appreciate your raising concerns about the condition of our restrooms. Providing a clean, safe, and comfortable workplace is important to us, and feedback like this helps us identify areas for improvement. As for your comments regarding coworkers, we recognize that every workplace brings together people with different personalities, backgrounds, and working styles. We strive to foster a respectful, inclusive environment where team members can work together professionally and feel supported. We wish you all the best and thank you for your contributions during your time with us.
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