Decent Remote Job - Customer Service Lead Uncommon Goods Employee Review

3.0
Sep 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote, generous PTO policy, and projects

Cons

Not flexible always with schedule

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Uncommon Goods Response
2y
Thank you for taking the time to share your thoughts about your experience working at Uncommon Goods. We genuinely value the feedback of our team members, and it's important that everyone feels heard and supported. We're thrilled to hear that you appreciate the remote work flexibility, our generous PTO policy, and engaging projects. These aspects are indeed integral to creating a positive work environment, and we are committed to providing a workplace that encourages both personal and professional growth. We also want to acknowledge your mention of schedule flexibility. Your concerns are noted, and we are actively working to enhance our flexibility offerings to better accommodate the needs of our team members. We understand that work-life balance is crucial, and your input will help us explore additional ways to provide the flexibility that supports your individual needs. In the meantime, if you have specific scheduling preferences or constraints, we encourage you to discuss them with your supervisor or the People Team. We are here to work collaboratively and find solutions that make your experience at Uncommon Goods even more positive. Your feedback is invaluable, and we appreciate your dedication to our team. If you have any further comments or suggestions, please feel free to reach out directly. We are committed to fostering an open dialogue and continuously improving our work environment. Thank you for being a part of the Uncommon Goods team, and we look forward to making your experience even better.

Explore other reviews about Uncommon Goods

5.0
Oct 29, 2025
Anonymous freelancer
Recommend
CEO approval
Business Outlook

Pros

The management is great and very supportive, pay is good and everyone works great as a team.

Cons

Only a temporary position as the bulk of their business is the last quarter of the year.

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Uncommon Goods Response
8mo
Thank you for taking the time to share your experience with Uncommon Goods! We’re delighted to hear that you enjoyed your time with us and found our management team and work environment to be supportive and collaborative. You’re right - our busiest season is during the holidays, and we bring on many talented freelancers and seasonal team members to help us deliver great experiences for our customers during that time. We truly value the energy and contribution of everyone who joins us for the season and hope that the experience is rewarding and memorable. We appreciate your feedback and wish you the very best in your next opportunity!
4.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pays Good Supervisors are super nice

Cons

Bathroom stinks or are in horrible condition Sometime hire aggrieve and crazy ppl

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Uncommon Goods Response
1mo
Thank you for taking the time to share your feedback. We're glad to hear that you had a positive experience with your supervisors and found our compensation competitive. We also appreciate your raising concerns about the condition of our restrooms. Providing a clean, safe, and comfortable workplace is important to us, and feedback like this helps us identify areas for improvement. As for your comments regarding coworkers, we recognize that every workplace brings together people with different personalities, backgrounds, and working styles. We strive to foster a respectful, inclusive environment where team members can work together professionally and feel supported. We wish you all the best and thank you for your contributions during your time with us.
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