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      UniFirst

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      UniFirst reviews

      Outside Sales Rep - Outside Sales Representative UniFirst Employee Review

      1.0
      Apr 6, 2016
      Outside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, the pay was decent for entry level, some good people, provided lunch every now and then. Phone reimbursement.

      Cons

      The Chattanooga area was not conducive to sales because of past managers and reps dishonesty and poor service. No one wanted service from UniFirst because of its reprehensible reputation around the area. Job security is always on your mind every week. Even if you do sell an account, most of the time the customer will try to break contract because of horrible service, then that affects your commission check. It is extremely difficult to sell a service that you don't believe in and that you know will actually cause the customer more problems than solutions. Also you are selling in a super saturated market with contractual sales, so most prospects can't even buy from you even if they wanted to. Depreciates your vehicle due to at least 500 miles per week. No reimbursement for almost monthly oil changes.

      avatar
      UniFirst Response
      9y
      It saddens us to hear that you felt your experience with UniFirst was lacking. We are always seeking to improve our best practices for Management, from the local level all the way to the top. Moving forward, we hope you’ve found a better fit for yourself.

      Explore other reviews about UniFirst

      5.0
      Jun 30, 2026
      Key account manager (kam)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours, decent pay, not physically demanding.

      Cons

      Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

      avatar
      UniFirst Response
      1w
      Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
      4.0
      Jul 3, 2026
      Cdr customer development
      Recommend
      CEO approval
      Business Outlook

      Pros

      Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

      Cons

      The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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