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      UniFirst

      Engaged Employer

      UniFirst reviews

      Great place to work, but layoffs are tough - Customer Service Representative UniFirst Employee Review

      3.0
      Jun 17, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very laid back and great place to work at

      Cons

      Being laid off, bring back the CSR position at all Branch locations!! It has been a struggle to find a job after being laid off I would do anything to go back.

      avatar
      UniFirst Response
      1w
      Thank you for submitting your review! UniFirst is committed to conducting business in a fair and ethical manner, and this includes how we interact with our people. To that end, UniFirst has an appeals process which employee Team Partners may follow if they are in disagreement with any discipline or termination situations. Please be assured that all Team Partners are also free to contact the Corporate Human Resources Department directly at any time and for any employment concerns. The HR Department can be reached by calling 800.347.7888 and asking to speak with an HR Representative.

      Explore other reviews about UniFirst

      5.0
      Jun 14, 2026
      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance, opportunities for large commission

      Cons

      Contractual sales, Being bought out

      avatar
      UniFirst Response
      2w
      Thank you for your feedback. We look forward to having you continue to grow with us!
      4.0
      Jul 3, 2026
      Cdr customer development
      Recommend
      CEO approval
      Business Outlook

      Pros

      Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

      Cons

      The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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