Outdoor Sales Representative - Outside Sales Representative UniFirst Employee Review

2.0
Jan 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Awesome sales training & managing your own territory is stressful but you learn a lot about time management

Cons

Micromanaged the entire time. If you are not entering data properly within an understandable time a manager will call you or email you questioning why. They say it is a "family" run business however the CEO & Executive board as seen as a big brother. Always used as a threat to do better. When reps struggle instead of looking for solutions they pile more nonsense on top and yoh start to sink. There is 0 product training so you look like a dummy 1/2 the time. Service department is horrible- so even if you do make a sale, they can't even follow up properly to ensure your customers you sold are satisfied. No one takes responsibility. Work here if you need the training but have the back up plan because this Corporation doesn't understand part of sales is database management.

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UniFirst Response
9y
Thank you for your feedback. We strongly believe in helping our Team Partners to grow and it always saddens us whenever any UniFirst Team Partners feels that their experience in our organization is a negative one. Moving forward, we hope you’ve found a much better fit for yourself – one that meets each and every one of your expectations.

Explore other reviews about UniFirst

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, not physically demanding.

Cons

Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

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UniFirst Response
1w
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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