Toxic environment - Sales Representative UniFirst Employee Review

1.0
Mar 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Base salary is decent and medical/dental wasn't too bad.

Cons

Bad /toxic environment. Management constantly revising practices & procedures. Micromanaged daily with punitive abrupt meetings throughout the week. If you are related to management, your job is secured. They will work with you, otherwise you're pretty much on your own. Call blocks are monitored by management so they will sit next to your desk to listen to your call. Management will verify (call client) whether your appointment you booked is legitimate. So rethink if you would be happy working in such an environment.

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UniFirst Response
9y
Thank you for your feedback. Please understand it is a requirement for our managers to be involved during our weekly call blocks to coach and help their Sales Teams. It is not meant as punitive, but a way to help our Sales Professionals grow and improve their appointment setting skills.

Explore other reviews about UniFirst

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, not physically demanding.

Cons

Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

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UniFirst Response
2w
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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