Awesome Company to work for - Customer Service Representative UniFirst Employee Review

5.0
Mar 29, 2017
Recommend
CEO approval
Business Outlook

Pros

This is a great company to work for or I wouldn't have stayed here for the last 20 years. The benefits package is hands down is fantastic and will take care of you and your family as it has mine. My co-workers are awesome as we are like a big family.

Cons

Can sometimes be hi-stress as it is the service industry.

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UniFirst Response
9y
Thank you for your review and your many years of service. It always gives us the “warm fuzzies” when our Team Partner’s get to experience the family atmosphere we are so proud of.

Explore other reviews about UniFirst

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, not physically demanding.

Cons

Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

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UniFirst Response
3w
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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UniFirst Response
1d
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback and passion for your work and team!
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