Good but not great - Sales Representative UniFirst Employee Review

3.0
May 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Autonomy was good at first Product was great Great tenure of drivers, customers loved them, it's the main reason customers stayed.

Cons

Price was just not that competitive. Cintas exists, they have such a dominate market share that they can afford to undercut on price every time

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UniFirst Response
9y
Thank you for your feedback. We understand it can seem daunting Selling in a market that is Cintas heavy, which is exactly why we teach the processes that we do. We focus on a business’s Total Cost of Ownership or annual spend, which usually ends up being MORE affordable with UniFirst due to all of the excessive ancillary charges that occur with many of our competitors. We train our employees to be transparent about these ancillary charges or miscellaneous charges to further set ourselves apart (remember to help not Sell)!

Explore other reviews about UniFirst

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, opportunities for large commission

Cons

Contractual sales, Being bought out

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UniFirst Response
3w
Thank you for your feedback. We look forward to having you continue to grow with us!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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