A job, not a career. - Sales Representative UniFirst Employee Review

1.0
Jun 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent base salary + commission Friendly staff

Cons

High turnover Poor training Questionable sales tactics Poor customer service Weekly rates higher than most competitors Cold Calling I'm sure experiences differ depending on location, but my experience as a Sales Rep here was very negative. They throw you out there with no knowledge of the industry or product and expect you to meet the standard weekly quota. Turnover is extremely high here. If you want a job, then work here. If you want a career, look elsewhere. You won't find any growth opportunities here unless you want to be a Sales Manager, which is arguably the worst job in the company. There were 4 different sales managers in less than a year at my location. 3 Drivers and 1 Rep quit during my short time with the company. For the amount of work you have to do in order to close an account, you're getting heavily underpaid compared to a similar outside sales job. If you want to get out what you put in, then sell something else, or work for a competitor that will pay you 20% more.

Explore other reviews about UniFirst

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, not physically demanding.

Cons

Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

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UniFirst Response
2w
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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