Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,594 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at UniFirst to a friend and 53% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has been stable over the past 12 months.

How satisfied are employees working at UniFirst?

61% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (467) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 196 reviews)); "Good benefits and 401k." ((in 158 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 134 reviews)); "The people are great and very helpful in terms of training." ((in 131 reviews)); "Great Culture and very supportive" ((in 90 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 142 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 92 reviews)); "Upper management does not care about sales reps." ((in 37 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 29 reviews)); "they have too much favoritism among others" ((in 14 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Owensboro , Memphis , Fort Wayne , Denver , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

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UniFirst reviews

Outside Sales Representative - Outside Sales Representative UniFirst Employee Review

1.0

Aug 28, 2017

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

If you can stomach it for a year job offers will start pouring in from other companies.

Cons

They force you to write a positive review while you are employed there, which is the only reason this place has 3.9 stars. While I personally liked a lot of the people I worked with, even my managers, the stress from the top down causes a toxic work environment. Corporate micro manages their VPS and regional directors who then micromanage their location managers who then in turn micromanage their sales and service managers who then in turn micromanage their reps. They tell you things that they don't follow through with. They also tell you they are different from the other big companies, cintas, aramark, etc... They are not! They are probably worse. Go with your small local company or Cintas.

UniFirst Response

It’s always disappointing to hear when a Team Partner feels their UniFirst experience was a negative one. We do encourage Team Partners to share their experience at UniFirst on Glassdoor, but it’s completely voluntary. This is one of the big ways we are able to listen to our employee’s feedback both good and bad, which is why we are glad you’ve shared with us. We hope you’ve found a better fit, moving forward.

Explore other reviews about UniFirst

5.0

Jun 30, 2026

Key account manager (kam)

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, decent pay, not physically demanding.

Cons

Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

UniFirst Response

Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!

4.0

Jul 3, 2026

Cdr customer development

Recommend

CEO approval

Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

UniFirst Response

Thank you for your continued service and dedication at UniFirst. We appreciate your feedback and passion for your work and team!

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Jobs at UniFirst

Customer Development Representative - North Phoenix, AZ

Customer Development Representative - North Phoenix, AZ

Customer Development Representative

Indianapolis, IN

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Customer Development Representative

Customer Development Representative - South Bend, IN

South Bend, IN

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