Great place for experience but move on once the right opportunity comes along - Outside Sales Representative UniFirst Employee Review

2.0
Feb 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Freedom to set your schedule. You learn the basics of territory management. Can be a fun job. You meet cool people frequently because they come and go. First manager was great, motivated us in every way, at least until he decided to leave us for the other team.

Cons

Dynamics was a huge mistake, no one likes it. The new tablet is trash as well. Upper management puts so much stress on the zero week that the sales reps lose focus of getting the larger accounts and then management complains about them only selling small deals. My second manager was terrible. Didn't have the tools to motivate us or make us want to be there. I went from loving going into the office to dreading it. They prefer you don't take anymore than one week vacation at a time otherwise they'll find a reason not to pay you. If you have to convince your reps to drink the Kool Aid, it's probably not that great of a place.

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UniFirst Response
8y
Thank you for your feedback. It’s always disappointing when a Team Partner feels their experience with UniFirst was less than positive. With any major change (like a new CRM system) there will be growing pains, which we knew going in. However, the only way to grow is to evolve. Dynamics is a major part of our evolution and changing mindsets like “no zero weeks” to focus on revenue growth.

Explore other reviews about UniFirst

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, opportunities for large commission

Cons

Contractual sales, Being bought out

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UniFirst Response
2w
Thank you for your feedback. We look forward to having you continue to grow with us!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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