Terrible place to work - Outside Sales Representative UniFirst Employee Review

1.0
Mar 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Office was neat - the vidcon system is very nice and a great way to conduct virtual meetings

Cons

At the beginning, I thought this job would be a pretty good opportunity. Uncapped commission, "make your own schedule", mileage reimbursement....turns out it is a pretty terrible place to work and it seems to be impossible to be successful here. I've seen some "A" players work their butts off, and they get fired without warning because they didn't meet the quota (also, impossible to meet consistently). Also, this place is very disfunctional/disorganized when it comes to customer satisfaction...one of my accounts called me and said that we gave them dirty uniforms with holes in them...it is very hard to sell a service when promises are not kept from the customer service side...all in all, this is not a stable job. Only take it if you need to pay bills and have no other options. Also, the word "micro-managed" is an understatement regarding this branch...

Explore other reviews about UniFirst

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, not physically demanding.

Cons

Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

avatar
UniFirst Response
2w
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

avatar
UniFirst Response
1d
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback and passion for your work and team!
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