Toxic Local Culture - Outside Sales Representative UniFirst Employee Review

1.0
Sep 17, 2018
Recommend
CEO approval
Business Outlook

Pros

New pay plan is a step in right direction

Cons

Local management chooses to run branch much different than the rest of the company. Top management leads through fear not reason Pass the buck mentality, no real answers provided Never good enough, always wanting more. High turnover due to toxic culture

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UniFirst Response
7y
Thank you for your feedback. As an organization it’s important for us to learn from both the good and bad experiences that our Team Partners have. We recommend taking advantage of our Open-Door Policy to address your concerns with management.

Explore other reviews about UniFirst

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, opportunities for large commission

Cons

Contractual sales, Being bought out

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UniFirst Response
3w
Thank you for your feedback. We look forward to having you continue to grow with us!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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