BEWARE!!! - Outside Sales Representative UniFirst Employee Review

1.0
Nov 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits are competitive. That's about it.

Cons

Vacation is a joke. They don't start you out with any, and is accrued over time. Be careful with management. They will talk a big game when you first get hired about how great UniFirst is and what the company will do for you. He claimed to be a laid back manager, but will track you with your computer while you are out in the field. They all have GPS enabled in them, so do not let him fool you when he tells you he doesn't track where his employees are at during the day. Training was very poor. They preach about going to Presidents club but don't explain how to write up an order. The manager told us to take the training with a grain of salt, but would "show" us how to sell. He is always out of the office, and told us to "figure it out" and were left in the dark once we were out in the field. Once you get out in the field, its basically a "good luck" from management since they don't explain what you should be doing in your first week in the field. They told us to "prospect any business you can" with no real leads or training on how to see if the leads were qualified or not. The data base is not accurate, so you are basically starting from scratch on day 1. If you are managements favorite, you can get away with pretty much anything. If not, you should start looking for another job. Be careful what you say and what you do. A lot of snakes in the grass and will rat on you for every little mistake you make.

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UniFirst Response
6y
Thank you for submitting a review. Your feedback is appreciated.

Explore other reviews about UniFirst

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, opportunities for large commission

Cons

Contractual sales, Being bought out

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UniFirst Response
3w
Thank you for your feedback. We look forward to having you continue to grow with us!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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