Very high stress, low pay, high turnover - Outside Sales Representative UniFirst Employee Review

2.0
Jun 23, 2020
Recommend
CEO approval
Business Outlook

Pros

You get paid weekly and have weekends off.

Cons

Sales training is 13 weeks long. Very stressful, lots of PowerPoint presentations and constant role playing. All day phone blocks (appointment setting) with managers sitting in, critiquing you. Low pay, unrealistic expectations from management. You are selling 5 year contracts, which is tough. If the customer backs out, you have to pay back your commission. Health insurance is very expensive.

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UniFirst Response
6y
It always saddens us whenever any UniFirst Team Partners feels their experience in our organization is a negative one. Moving forward, we hope you’ve found a much better fit for yourself.

Explore other reviews about UniFirst

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, not physically demanding.

Cons

Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

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UniFirst Response
2w
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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UniFirst Response
13h
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback and passion for your work and team!
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