Rural Sales Rep - Sales Representative UniFirst Employee Review

3.0
Jan 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Make your own hours. IF YOU KNOW WHAT YOUR DOING, you can develop helpful programs (Uniform & Flat Goods) to help address customer's needs. Free polos and work attire (within reason). Commission structure is better than Cintas or Aramark (if your producing).

Cons

A LOT of micro-management from sales side (Multiple daily check-ins, standard cold call requirements, and intricate "activity" reports, and more forms to fill out than you could dream of) I was making numbers and hitting metrics and was still getting guff from management about not making more sales (BIG "Never enough" type mindset, at my location at least) Management is VERY interested in getting correct numbers into the database (MS Dynamics), even before making actual sales. They know that they have a lot of turnover in the sales positions so they would rather see updated info than actual sales. Average rep tenure is around 8 months in most markets. They have some PClub style reps and NAC/MAC reps with more tenure (naturally... also used as a recruiting tactic, so watch out) but the majority of the reps are vastly under preforming because of hard-to-attain start-up goals and metrics. HEAVY "process-driven" sales with little exception to the standard prescribed programs. Prepare to dial your life away. WAY TOO MUCH training that's easily overwhelming to most reps (Your selling uniforms and mats, not nuclear reactors). Car/Mileage program needs a lot of help (They don't pay mileage but a "gas card" with a MAX of $150/week is their answer to a guy who averages >500 miles a week). Must be VERY self sufficient, because your not getting a lot of guidance or help in regards to actually getting sales made. Unless you plan on being there for a LONG time (>8 years), you won't see much of anything in the way of a promotion past a sales manager. Culture is non-existent (Show up and do your job. That's all). Everyone else on the floor could care less about what the sales rep is actually doing for the company. Kind of seen as the "joke" of the UniFirst work force. Would not recommend this position unless you have good prior Laundering Service experience.

Explore other reviews about UniFirst

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, not physically demanding.

Cons

Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

avatar
UniFirst Response
3w
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

avatar
UniFirst Response
1d
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback and passion for your work and team!
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