Outside Sales...Every branch location is different & territory assigned will determine if you can realistically make $. - Outside Sales Representative UniFirst Employee Review

2.0
May 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Management is very hands off & allows you to sort out all of your own issues and assume customer management responsibility regarding accounts you land in sales.

Cons

Management is so hands off that they refuse to sort out their own issues. I handled collections, managed disgruntled decision makers, & exchanges which were NOT my responsibility This took me out of the territory when I should be selling. I averaged at least 120-150 miles per day and spent Saturdays & Sundays catching up on admin and getting my vehicle serviced.. The territory I was offered during the interview process was not the one I received and cost me quite a bit more for travel & it was not fully reimbursed. Management brings you into their personal drama & expects you to support unethical decisions which impact the company’s reputation. If you don’t hang out with sales management after work to party, don’t expect an easy or non—hostile work environment. You gotta play that game to get along in a very high school environment.

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UniFirst Response
5y
Thank you for submitting a review. Your feedback is appreciated.

Explore other reviews about UniFirst

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, not physically demanding.

Cons

Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

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UniFirst Response
2w
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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