Nobody is Perfect - Outside Sales Representative UniFirst Employee Review

3.0
Dec 3, 2021
Recommend
CEO approval
Business Outlook

Pros

The uniform/fs industry is a great way to cut your chops in sales. The industry is respected because of the resilience and grit required to succeed. Additionally, you get to see some interesting places and help small businesses reduce their costs especially when they are getting the Cintas billing pain.

Cons

My particular branch lacked a strong sales culture. They demanded growth out of the sales team but offered no administrative, service, or management support to help facilitate said growth. The office manager and CSRs were dubbed the sales prevention department. They were unwilling to assist and would often mess up important orders without any accountability. Additionally, it is impossible to be perfect in this industry. They make you drink the Koolaid and think that you are selling the best service and are going to help your customers alleviate all of the pain that they experienced but it's never true. I had many sleepless nights over botched installations, complaints from customers, and tremendous guilt from not delivering on the promises I made.

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UniFirst Response
4y
Thank you for submitting a review! Your feedback is appreciated!

Explore other reviews about UniFirst

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, not physically demanding.

Cons

Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

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UniFirst Response
2w
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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