This company sucked - Outside Sales Representative UniFirst Employee Review

1.0
Jan 17, 2022
Recommend
CEO approval
Business Outlook

Pros

People know that this job is ridiculous so if you do well, you can make the jump anywhere. Thanks for the sales awards I guess. My direct manager was pretty cool and great to learn sales from.

Cons

Everything. The culture sucked with the various parts of the company seeming unable to work with each other. The Quota is unrealistic with a pathetic amount of reps able to hit it. Whenever the issue is brought up, it’s an attitude of it’s the reps fault. The service we provided was laughable. 0 communication about crucial things, we didn’t learn about a supply chain issue with one of our markets most popular products until 4 months into it. Lost customers because of that. Definitely a culture of incompetence in regards to promotions. My GM was basically absent from his job 70% of the time with his idea of effective management being to slash the budget of every department. At least you made your bonus. Could have done without the threats. Easily one of the worst paying sales jobs, but they will lie to you about what other people are making. For perspective in 1 year we turned 15 sales reps and 2 sales managers. Fully staffed is 10 reps and 2 managers. So just over 150% turnover, up from the average 50% pre COVID.

Explore other reviews about UniFirst

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, not physically demanding.

Cons

Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

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UniFirst Response
2w
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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