I'd Stay Away - Outside Sales Representative UniFirst Employee Review

1.0
Aug 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Easy interview and easy to get hired

Cons

Very little training. Everything was online and the support from management was pretty slim. Territories constantly changed, so while I spent a couple months building rapport, the lead was re-distributed and I lost out. This happened 4 times. Not only was there very little training, the pressure to hit numbers was almost immediate. The leads were stale. The contacts had been called numerous times by the previous reps in the area. There may be some "low-hanging fruit", but not much after that. Aside from one rep who had been there a long time, the rest of the team (7 others) had been employed less than a year. It was easy to see why. Instead of trying to build up lower performers, they were left behind while the top rep was fed more and more great opportunities. We were asked to make promises we knew the company couldn't keep with the lack of drivers, warehouse, etc.

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UniFirst Response
3y
Thank you for submitting a review. Your feedback is appreciated.

Explore other reviews about UniFirst

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, not physically demanding.

Cons

Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

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UniFirst Response
2w
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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