What to REALLY expect at UniFirst - Outside Sales Representative UniFirst Employee Review

3.0
Jun 14, 2015
Recommend
CEO approval
Business Outlook

Pros

UniFirst is a solid place to start in sales, Uniform sales as a whole is demanding and will weed out those who aren't willing to work or aren't good at selling fairly quickly, leaving those who can get a couple of years experience on their resumes with respected, valuable sales experience. Training is solid, there is a ramp up bonus for your first year of employment (total of about $3k). Compensation includes a flat salary + car allowance, which isn't a lot but there are a fair amount of entry level sales jobs that are commission only.

Cons

Management is unprofessional, treat their staff poorly and there is a high level of negativity in the workplace. What is expected of the sales team in terms of daily protocol and administrative practices changes almost biweekly, and the workload expected from you is high compared with the compensation which is on the lower side for sales. Many managers are simply promoted into their positions from sales after having a good selling year, leaving sales teams with leaders who have no managerial skills what-so-ever. They do not invest in their employees unless they like you on a personal level. This is a company that will tell you they are family oriented, flexible and all about their sales people in the interview, that is not the case. The biggest problem i think they have is sales 101: under promise and over deliver. Instead of telling prospective employees that you need to put your nose down, expect to be out knocking on doors by 7:30-8am and stay out until 5:30 at least, make 50-55k and be micromanaged throughout your day via an iPad, they tell you that you're flexible, if you hit your numbers they don't care what you do and that you can make 75-80k your first year.

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UniFirst Response
10y
First, thank you for sharing your perspective on your time spent at UniFirst as one of our outside Salespeople. Second, it always saddens us whenever any UniFirst Team Partner feels that their experience in our organization was a negative one. Please understand that we are always seeking to improve our team and our best practices for Sales, Management, and Leadership. Developing our team Leaders to be positive, motivational, and supportive is a top priority of our family oriented cultural approach to doing business and providing support to all of our team partners. We certainly wish you all the best in your future endeavors and we thank you for your contributions to our team!

Explore other reviews about UniFirst

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, opportunities for large commission

Cons

Contractual sales, Being bought out

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UniFirst Response
3w
Thank you for your feedback. We look forward to having you continue to grow with us!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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