Small money, micromanaged to death - Senior Sales Consultant UniFirst Employee Review

2.0
Jul 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Upper echelon of company is a class act, strong training program, quality products

Cons

Sales management/service management are not working in the best interest of one another, barely attainable quotas which in turn dictate compensation plan, poor customer service, antiquated order system

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UniFirst Response
10y
Thank you for your feedback. We are glad that you found the training helpful and our products to be high quality. We try to ensure this by manufacturing many of our products ourselves. We understand that, in many industries, a disconnect my occur between Sales and Service, which is why we encourage Salespeople to be the start of change if their Location is struggling with this. As Salespeople we are the relationship builders who can change a sour relationship between the two departments into a positive one. We agree with you! Management should be active with their Salespeople in the field and not stuck behind a desk, and that the Tick Sheets you refer to should not be used to see “who is working” by a Manager. In fact, a Tick Sheet isn’t for a Manager at all. It’s for our SALESPEOPLE to calculate their conversion ratios and see “what works”.

Explore other reviews about UniFirst

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, not physically demanding.

Cons

Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

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UniFirst Response
2w
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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