Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,594 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at UniFirst to a friend and 53% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at UniFirst?

61% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (467) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"They really work to support you to be successful and provide you with great training and information." ((in 201 reviews)); "Good benefits and 401k." ((in 149 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 134 reviews)); "Great people to work with and have lost of analyst role that you can explore internally." ((in 123 reviews)); "Great Culture and very supportive" ((in 87 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 143 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 94 reviews)); "Upper management does not care about sales reps." ((in 36 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 30 reviews)); "Chaos and poor communication between the sales team, the drivers and the plant." ((in 14 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Owensboro , Memphis , Fort Wayne , Denver , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

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UniFirst reviews

Unifirst - Production Worker UniFirst Employee Review

1.0

Jul 22, 2015

Production worker

Recommend

CEO approval

Business Outlook

Pros

I've worked at Unifirst for a little over a month. I came in through a temp service and was hired on. While there the ladies I worked with at the folding table were amazing. .

Cons

As I stated in the Pros I was hired on from a temp service. At first I thought the working conditions were the worst. Not so!. I had a supervisor who was, well how can I put it respectively, just heartless and mean. He lacks people skills and has a nasty demeaner and no respect. He is the ultimate reason I had to leave. Other than that I think Unifirst is a great company.

UniFirst Response

10y

Thanks for your review. At UniFirst, one of our Core Values is Respect for Others, which means we treat those in our personal and business lives with the same consideration and understanding we wish for ourselves. All Team Partners, including Managers, are expected to conduct business following our Core Values. It’s our 11,000+ Team Partners that makes UniFirst so successful and each person is a valued member of our UniFirst Family. We do our best each year to train our employees on proper work conduct and etiquette so that everyone feels welcome working for us. We are disappointed to hear that you felt your experience was less than welcoming. We always encourage our employees to utilize our Open Door Policy especially if they feel disrespected.

Explore other reviews about UniFirst

5.0

Jul 25, 2026

Analyst

Recommend

CEO approval

Business Outlook

Pros

Great people to work with and have lost of analyst role that you can explore internally. In addition working closely with upper management has provided insight into the impact that strong leadership values can have on a team.

Cons

I wish I had some to share, as this is the best company I have ever worked for in my career.

4.0

Jul 3, 2026

Cdr customer development

Recommend

CEO approval

Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

UniFirst Response

Thank you for your continued service and dedication at UniFirst. We appreciate your feedback and passion for your work and team!

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