No Leadership and Bait and Switch Sales Tactics - Sales Representative UniFirst Employee Review

1.0
Jan 20, 2011
Recommend
CEO approval
Business Outlook

Pros

Not bad compensation, could make some serious money here.

Cons

Do not like the way that we are pushed to tear down a competitor, and then have to lie to a potential customer about how much better we are. Our service is terrible, we tell customers that they should expect certain things from us and then we don't deliver. We don't discuss with clients all the hidden costs that come with our program and then when our customer sees it after we install the account they are extremely unhappy and we do nothing to fix the problem.

Explore other reviews about UniFirst

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, opportunities for large commission

Cons

Contractual sales, Being bought out

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UniFirst Response
2w
Thank you for your feedback. We look forward to having you continue to grow with us!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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