Not Good - Outside Sales Representative UniFirst Employee Review

1.0
Sep 8, 2015
Recommend
CEO approval
Business Outlook

Pros

i was a salesman and saw very few positives with the company except fairly hefty bonuses if you hit certain milestones. They pay $50 toward cell phone.

Cons

Car allowance that didn't cover a fifth of what i spent on gas, maintenance, and depreciation on my vehicle putting 550 miles on it a week, training program was extensive but didn't prepare me to sell, initial sales goal is tough to meet if you don't know the industry - contractual sales means very few customers CAN buy from you in the timeframe you are allotted in the beginning and sales are driven by relationships you aren't given time to cultivate, bad service out of my location and driver turnover meant they couldn't deliver on the promises I was making. Even the senior salesman at my location was on probation for poor sales during my entire 8 week period following training. Base compensation was low compared to competitors. Cintas owned the arena and their superior service and contractual creativity made selling Unifirst next to impossible. They told me I would receive a $500 bonus for meeting my initial goal but did not tell me I would be fired if i did not, like several before me, I didn't and they fired me although my manager told the recruiter who found me that I was going to be good in the weeks leading up to my termination. 50+ hours a week for about $30,000 after gas and depreciation on vehicle. Frequent meetings that didn't instruct or inspire.

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UniFirst Response
10y
Thank you for your feedback. We are glad to hear that our New Hire Ramp-Up Bonus is appealing. At UniFirst we try to maximize the amount of facetime Salespeople have with their potential customers and minimize drive time with our Territory Organization Planning System. It can be very easy to get away from the plan when we get excited about Setting an Appointment, and suddenly we are driving an hour in between meetings! In regards to vehicle expenses, we recommend you check with your Tax Advisor as you may discover that many of the expenses are tax deductible. We do encourage our Salespeople to take a consultative approach and if you buy-in to our proven process it does yield results. In any Sales Position there are quotas to be met and unfortunately if standards are not being upheld and improvements are not being made, it might not be the best fit for some. We understand that in many instances we must “wait out” a contract, which is why we find it helpful to have two pipelines one for Programmers and one for No-Programmers (Prospects without a Uniform or Facility Services provider). No-Programmers really help boost your Sales, while you are waiting out some of those contracts. We wish you the best of luck in your future endeavors!

Explore other reviews about UniFirst

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, opportunities for large commission

Cons

Contractual sales, Being bought out

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UniFirst Response
3w
Thank you for your feedback. We look forward to having you continue to grow with us!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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