UniFirst

UniFirst reviews

Outside Sales Representative - Anonymous employee UniFirst Employee Review

1.0

Sep 22, 2015

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There aren't many pros about this job. If you can stick it out one to two years to gain the experience you need to move on to a better paying and more enjoyable job, it will be worth it. You'll be doing a lot of cold calling, phone calling, but this isn't bad experience to have under your belt if you can handle it. There are more desirable companies to work for who will like to see this experience on a resume. You'll find there is autonomy and flexibility in this role.

Cons

It is difficult to sell a service that doesn't run the way you are selling it, especially when there is zero communication between the service and the sales divisions. There isn't much, if any, leadership or strategic guidance for the sales professionals truly looking to development themselves and make a career out of sales. The management is lazy and will avoid taking ownership for any mistakes whenever something goes wrong. There is a ton of meaningless busy work, it will not help advance you in your professional career, nor will it help with the real-world situations you encounter in the field with UniFirst or any other sales position. The compensation is actually less than what you discuss in your offer and they will make it seem like much more.

UniFirst Response

10y

Thank you for your feedback. We agree with you that Cold Calling and making Phone Calls to Set Appointments is great experience to have for any Sales position. We at UniFirst believe these are two important pieces to the puzzle of success in Sales. A Sales Career also provides a great deal of autonomy and flexibility, which for the right person is very attractive. We understand that in many industries, a disconnect may occur between Sales and Service. This is why we encourage our Salespeople to be the start of change if their Location is struggling with this. It’s unfortunate that you felt you were not given the leadership or guidance that you needed. Developing our Team Leaders to be positive, motivational, and supportive is a top priority and we continue to strive for this through our Team Partner education and training.

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5.0

Jun 14, 2026

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Work life balance, opportunities for large commission

Cons

Contractual sales, Being bought out

UniFirst Response

Thank you for your feedback. We look forward to having you continue to grow with us!

4.0

Jul 3, 2026

Cdr customer development

Recommend

CEO approval

Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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UniFirst

Outside Sales Representative - Anonymous employee UniFirst Employee Review

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