Route Rep - Route Sales Representative UniFirst Employee Review

2.0
Sep 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Alot of face to face time with the customers. Really enjoyed the customer interaction. Pay was commission based, which was pretty steady.

Cons

Uniform business as a whole is a bit scammy. It is often oversold and under delivered when it comes to policies regarding the garments.

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UniFirst Response
10y
Thank you for your feedback. A career as a Route Sales Representative can be very rewarding. Those who have a knack for customer service and the ability to sell can make a great living. It is up to our Team Partners and Locations to follow our processes and procedures to ensure we meet or exceed our customer’s expectations. Our company process is to proactively replace worn out garments without a replacement charge if it is due to normal wear and tear over time.

Explore other reviews about UniFirst

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, not physically demanding.

Cons

Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

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UniFirst Response
2w
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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