One of the worst companies I've ever worked for - Customer Service Representative UniFirst Employee Review

1.0
Oct 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Can't really think of any, it was a horrible job...

Cons

- Long hours - Start at 5AM and sometimes you're not done until 8pm if you have a long route and a lot of customers to service - Pay seems great until you calculate out the hour worked and realize it's just above minimum wage - Taxing on the body, lots of heavy lifting - Dirty job -

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UniFirst Response
2y
We appreciate your time in writing a review and all your hard work. Thanks for sharing your feedback.

Explore other reviews about UniFirst

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, opportunities for large commission

Cons

Contractual sales, Being bought out

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UniFirst Response
3w
Thank you for your feedback. We look forward to having you continue to grow with us!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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