Hard Work - RSR Route Sales Representative UniFirst Employee Review

2.0
Mar 15, 2016
Recommend
CEO approval
Business Outlook

Pros

- Not having someone breathing down your neck or hovering over you all day. - Meet a lot of people. - You control the time it takes to get the route complete.

Cons

- Must touch dirty uniforms, mats, and towels. - The company is disorganized and lacks key technological tools to decrease paperwork at the end of the route. Are supposed to implement tablets but have not as of yet. - Pay for the work does not match so unfortunately, they are having a hard time hiring and keeping route sales reps. Currently, many route positions are vacant and there are not enough people to do the work.

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UniFirst Response
10y
Thank you for the review. One of the great aspects of being a Route Sales Representative (RSR) is the freedom, as you mentioned. It’s also great to meet new people and build relationships with your customers. As an RSR, you have the ability to directly affect your paycheck and earn bonuses based on the performance in managing your route. Consider making a plan with your Manager on what goals you’d like to achieve and how to get there!

Explore other reviews about UniFirst

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, not physically demanding.

Cons

Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

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UniFirst Response
2w
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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