NOT WORTH IT - Customer Service Agent Unifi Employee Review

1.0
Mar 7, 2018
Recommend
CEO approval
Business Outlook

Pros

The flight benefits (which have horrible sonority/priority) are not worth it, I PROMISE

Cons

- Barley make flights non-rev because the priority is so bad - Mainline Delta retirees have more priority than active workers - Pay is so bad, I can't believe Delta would even allow this!! Also you top out at $1 more than what you start at after TWO YEARS! - Work WAY to hard for the RIDICULOUS pay we receive - Company does not work with you at all - Took away all bonuses - Show no consideration to their employees - ATL DELTA MAINLINE AGENTS are RUDE as EVER and get paid WAY more for ONE job not multiple AND we get held to a higher standard. - Really really sad

Explore other reviews about Unifi

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great ERP system and management tools.

Cons

Not relevant as the Company improved and took the right action to correct the issues which is a plus.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Unifi has been a truly rewarding experience. The company provides excellent opportunities for professional growth while fostering a culture built on teamwork, respect, and continuous improvement. Leadership encourages employees to develop their skills and take on new challenges, creating an environment where people can succeed. One of the highlights is the outstanding employee recognition program, which celebrates hard work and makes team members feel valued and appreciated. The company has also made a strong commitment to promoting a healthy work-life balance, allowing employees to excel professionally while maintaining time for their personal lives. It's a positive workplace where people genuinely care about one another and work together to achieve success.

Cons

Every organization has opportunities to continue growing, but Unifi has shown a willingness to listen to feedback and make improvements. Continuing to strengthen communication and collaboration across all levels will only make the company even stronger.

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