Delta's red headed step child treats their employees like cattle - Gate Agent Unifi Employee Review

1.0
Oct 8, 2014
Recommend
CEO approval
Business Outlook

Pros

the only good thing is the flexibility of shift trading (if they don't take that away)

Cons

Over the past several years Delta mainline has profited greatly off the backs of DGS aka Regional Elite aka Mesaba frontline employees on the ramp and at the gate. While DGS management has maintained their salary and benefits the people who do all the work (gate agents and ramp agents ) have been treated badly at every level. DAL Global Services is a wholly owned subsidiary of Delta that pays their employees around 38% less than their mainline counterparts for the exact same work???!!

Explore other reviews about Unifi

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Unifi has been a truly rewarding experience. The company provides excellent opportunities for professional growth while fostering a culture built on teamwork, respect, and continuous improvement. Leadership encourages employees to develop their skills and take on new challenges, creating an environment where people can succeed. One of the highlights is the outstanding employee recognition program, which celebrates hard work and makes team members feel valued and appreciated. The company has also made a strong commitment to promoting a healthy work-life balance, allowing employees to excel professionally while maintaining time for their personal lives. It's a positive workplace where people genuinely care about one another and work together to achieve success.

Cons

Every organization has opportunities to continue growing, but Unifi has shown a willingness to listen to feedback and make improvements. Continuing to strengthen communication and collaboration across all levels will only make the company even stronger.

1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros to working at Unifi. The Airport is beautiful and people are great. Unfortunately the employees work very hard for little pay and support from Unifi.

Cons

The company has significant internal issues that are not adequately addressed by Human Resources. There appears to be a culture of covering up problems rather than resolving them transparently. Leadership seems more focused on employee retention metrics and maintaining appearances with the airlines they serve than on addressing serious workplace concerns and holding individuals accountable. One of the most concerning examples was the handling of a manager who allegedly inappropriately harassed employees over a period of years. Despite ongoing concerns, meaningful action was not taken for years.. Situations like this create an environment where employees lose trust in leadership and feel that workplace misconduct is not taken seriously. This company should prioritize employee safety, accountability, and ethical management. Addressing serious concerns promptly and transparently is essential to retaining good employees and fostering a healthy workplace culture.

avatar
Unifi Response
4w
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We encourage you to reach out to unifiservice.com/contact for further support.
See reviews by: Helpful|Rating|Date|All