Poor Care for the People - Cabin Service Agent Unifi Employee Review

1.0
Mar 6, 2015
Recommend
CEO approval
Business Outlook

Pros

You're kept busy, as there are always airplanes to clean and the warehouse and vans to see to.

Cons

Most people working there, including supervisors and managers, don't care about their fellow employees. Certainly, when you can rarely get a hold of the person who has your job assignments, or when management says "We care about your health, take care of yourself, talk to us if something is wrong" and then turns around to say "Our policies are strict and if you're gone more than a couple times you're going to get suspended" you certainly don't feel welcome. Training is also inadequte. The only formal training you'll receive is when you first join, and your legally obligated recurrent training each year. You'll rarely have a chance to ask to be retrained if something happens as well. Despite claims that they want to hear what you have to say, management will turn down most anything you tell them. They don't want to hear it, and they won't make changes. Also, despite the "pay an annual fee and get free flights" benefit, you don't get vacation time so you'll struggle to take advantage of such an opportunity. There are swaps, but when you're working for someone and your week adds up to 48 hours you won't get paid overtime for the hours worked on the swap day.

Explore other reviews about Unifi

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work and connect with people around the world.

Cons

There nothing to complain about.

avatar
Unifi Response
1d
Thanks so much for your feedback! We’re glad you enjoy working at Unifi and want to continue ensuring that you have the best experience.
5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Unifi has been a truly rewarding experience. The company provides excellent opportunities for professional growth while fostering a culture built on teamwork, respect, and continuous improvement. Leadership encourages employees to develop their skills and take on new challenges, creating an environment where people can succeed. One of the highlights is the outstanding employee recognition program, which celebrates hard work and makes team members feel valued and appreciated. The company has also made a strong commitment to promoting a healthy work-life balance, allowing employees to excel professionally while maintaining time for their personal lives. It's a positive workplace where people genuinely care about one another and work together to achieve success.

Cons

Every organization has opportunities to continue growing, but Unifi has shown a willingness to listen to feedback and make improvements. Continuing to strengthen communication and collaboration across all levels will only make the company even stronger.

avatar
Unifi Response
2d
Thanks for sharing. We are happy to see you view Unifi as a great place to learn and grow. We hope you stick with us!
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