Sad to see it go downhill - Customer Service Supervisor Unifi Employee Review

1.0
Jun 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Some coworkers and the bond everyone shares in the 7+ years that I've been there.

Cons

Horrible, unsupportive management. Station Manager having personal relations with agents. (LH) Ramp Supervisor sexually harassed a former ramp employee that was 10+ years younger than him who quit due to it and nothing was done about the issue. The supervisor is still employed with the company and HR did nothing to get the girl justice. I was suspended and let go without reasoning after giving the company 7 years of my dedication. Its very unfortunate to see a job that I was so passionate about go down hill because of horrible management and favoritism within. Everything gets swept under the rug. Other station managers from (ABE and MVY) made the work environment worse and hostile because they were close with PWM station manager and they were the ones who let me go.

avatar
Unifi Response
1y
Thank you for bringing this to our attention. Your feedback helps us do better. We encourage you to reach out to unifiservice.com/contact for further support.

Explore other reviews about Unifi

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great ERP system and management tools.

Cons

Not relevant as the Company improved and took the right action to correct the issues which is a plus.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Unifi has been a truly rewarding experience. The company provides excellent opportunities for professional growth while fostering a culture built on teamwork, respect, and continuous improvement. Leadership encourages employees to develop their skills and take on new challenges, creating an environment where people can succeed. One of the highlights is the outstanding employee recognition program, which celebrates hard work and makes team members feel valued and appreciated. The company has also made a strong commitment to promoting a healthy work-life balance, allowing employees to excel professionally while maintaining time for their personal lives. It's a positive workplace where people genuinely care about one another and work together to achieve success.

Cons

Every organization has opportunities to continue growing, but Unifi has shown a willingness to listen to feedback and make improvements. Continuing to strengthen communication and collaboration across all levels will only make the company even stronger.

See reviews by: Helpful|Rating|Date|All