Bad pay & benefits. Good for Entry Level Short Term Employment. Bad for Long Term or Experienced Workers. - Managed Services Unified Employee Review

3.0
Dec 10, 2021
Recommend
CEO approval
Business Outlook

Pros

- Some of management is really great and friendly. Overall most people are nice and easy to get along with. - Reimburses for internet up to about $70 - Reimburses for smaller WFH expenses like monitor or keyboard but not a desk or chair. - Medium transparency into the company's wellbeing - Is a good first job right out college to learn the industry fast, but if you stay past 1 year you will be missing out on money you could be making elsewhere.

Cons

- 90% of Managers have never managed anywhere else so they lack leadership skills needed to be a good manager. - Hire a lot of entry level people and hire within in which can be good, but then anyone who is hired not entry level is at a HUGE disadvantage and the team will lack skills diversification. - Pay is really bad compared to other similar positions. After leaving, I was able to get a total compensation 30% better than at Unified. - Benefits suck. Being owned by a super old company (iHeart Media) the benefits are also old world. - No physical office, no chance or returning to the office any time soon. - Management doesn't communicate with each other. Problems are constantly talked about in 1:1s and they say "I will circle back" but it just feels like buzz words being thrown around and no real solutions are put in place. - Teams are super over or under worked. Management has no idea the bandwith of individual people. Some people have 3+ hours a day with no real work, others are working extra hours and are over worked on too many accounts. - No new accounts have been acquired since being bought by IHM. All new clients are accounts brought over from IHM so its not net new revenue. - All clients are other larger agencies (TeamOne, Saatchi & Saatchi, Merkley & Partners, Hearts & Science, etc). Unified is just the social outsource tool for those larger agencies so Unified has no actual say in strategy or planning. - Weird career momentum. Managed Services has a tiered team (Campaign/Account Coordinatior --> Campaign/Account Associate --> Campaign/Account Manager --> Senior Campaign Manager/Account Strategy Manager). From start to finish, about 2.5 years trajectory but only make MAX 25% pay increase from start to finish. - You are given more responsibilities before promoted/given raise, usually for at least 3 months or more.

Explore other reviews about Unified

5.0
Jan 25, 2025
Recommend
CEO approval
Business Outlook

Pros

It's a great working environment.

Cons

I have no cons at all.

1.0
Mar 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Campaign management team was a solid place to learn different DSP's and skills. Good PTO, medical benefits, and work life balance.

Cons

Below market pay with raises extremely difficult to get. Awful training and systems on account management teams. Thrown into the fire and expected to create brand new systems without training or support. Team is being held together by duct tape and bubblegum. Does not keep up with tech and AI integration/new tech. iHeartMedia owns Unified so any system changes/promotions go through a ton of bureaucracy. Use of slack and teams, maintaining Microsoft and google emails and communications was chaotic. Management plays favorites and is scared to ruffle feathers in order to promote growth/positivity. Lots of gossip and complaining about coworkers. No company culture or incentives, meet ups, offsets, perks. The work is overall extremely boring and not gratifying.

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