A good experience working here while in college - Customer Service Representative United Rentals Employee Review

3.0
Jan 20, 2019
Recommend
CEO approval
Business Outlook

Pros

flexible with hours the job trains pretty well before putting you out there by yourself

Cons

the customer service style of answering calls should be revamped

Explore other reviews about United Rentals

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and fun work

Cons

I dont have any. Genuinely enjoy working here

3.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the most part, United Rentals is a great company to work for. They care about their employees & promote growth from within.

Cons

The RELIABLE ONSITE SERVICES division is a total and complete DISGRACE to United Rentals name due to the Management team. Over worked and under-paid. Drivers should never come close to exceeding their DOT hours. Service trucks continuously break down, sometimes for weeks at a time. Promises are made by management but are not carried out. The way routes are dispatched is completely not efficient nor achievable. Employee's are moved in to the wrong positions.

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