Not a forever career - Outside Sales Representative United Rentals Employee Review

3.0
Dec 30, 2019
Recommend
CEO approval
Business Outlook

Pros

-company truck w/ gas card -Paycheck -set you own schedule -Advancement -experience at a Fortune 500

Cons

The rental business is very rough on sales people. Some have better accounts which helps, but most like me dread it. Here, not only are you an outside sales rep making sales call, finding new customer, quoting deals, making deals, and repeating. You’re also part manager, project manager, mechanic, inside sales, driver, laborer, and door mat. Might not be the same at every location, but we do not have the support we need to run a successful business and I work out of the largest store in the company. We have plenty of employees, but good luck getting someone to do anything that’s not their job. The culture is extremely toxic these days, with no one being able to make a decision on their own and no one having motivation to work. It really is a rough place to work right now.

Explore other reviews about United Rentals

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and fun work

Cons

I dont have any. Genuinely enjoy working here

3.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the most part, United Rentals is a great company to work for. They care about their employees & promote growth from within.

Cons

The RELIABLE ONSITE SERVICES division is a total and complete DISGRACE to United Rentals name due to the Management team. Over worked and under-paid. Drivers should never come close to exceeding their DOT hours. Service trucks continuously break down, sometimes for weeks at a time. Promises are made by management but are not carried out. The way routes are dispatched is completely not efficient nor achievable. Employee's are moved in to the wrong positions.

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