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United Site Services

Engaged Employer

It was not a good experience. I wasted a coupe of good earning years with this outfit. - Account Manager-Construction Sector United Site Services Employee Review

1.0
May 21, 2014
Recommend
CEO approval
Business Outlook

Pros

They have a good benefit package and none of their paychecks bounced...that's about it.

Cons

A lot of turnover. Very poor customer service is a service driven industry. The pump truck drivers while most are good employees, it only takes a couple to make life a living hell. Because of a lack of quality candidates for the position, they take anyone with a heartbeat that can string a few words together to form a complete sentence. Lower and middle management, the ones I dealt with were completely incompetent. I went thru five managers in my two years there. USS grows their business by acquiring all the local mom and pop shops, so the customers with a need for their services have no choice but to use them. Many, many headaches because of the lack of satisfactory customer service. Calls from construction project managers 6am thru 7pm dealing with complaints and irate customers. Made me want to put a bullet in my brain

Explore other reviews about United Site Services

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from the CEO and the entire team. Fast paced environment to support growing revenue.

Cons

Need to continue to invest in the business to support growth.

2.0
Jul 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people on the infrastructure team were great to work with.

Cons

At the time, there was more bad than good. Senior leadership cared more about keeping status quo and their control vs. innovation and doing what was best for the company. Senior leadership were always willing to sacrifice security if it meant convenience and comfort for everyone which led to some interesting issues.

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