Bad managment, gossipy employees - Patient Service Representative UnityPoint Health Employee Review

3.0
Jun 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Decent benefits and good hours

Cons

Nurses gossip heavily and create a very toxic work environment. Management is horrible and does nothing to decrease drama. Front office staff is overworked an underpaid.

Explore other reviews about UnityPoint Health

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, support from management

Cons

Pay, peers can be challenging at times

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Tons of resources NACs (nursing coordinators to help with all questions, policies, skills) Float nurses to call when busy

Cons

Poor management Too many patients Not listened to by upper management Very critical

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