Great Place to work - IT Customer Service Representative UnityPoint Health Employee Review

4.0
Dec 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Able to work remotely, there are a variety of shifts and the company works very hard to ensure you are comfortable in your role prior to being released from training

Cons

No matter how well you do at best you will receive a 3 percent raise yearly. The holiday shifts depending on your shift. Unless you are day shift you will be working the majority of the holidays.

Explore other reviews about UnityPoint Health

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, support from management

Cons

Pay, peers can be challenging at times

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Tons of resources NACs (nursing coordinators to help with all questions, policies, skills) Float nurses to call when busy

Cons

Poor management Too many patients Not listened to by upper management Very critical

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