Re-org destroyed it - Customer Service Representative (CSR) II Univar Solutions Employee Review

1.0
Aug 8, 2021
Recommend
CEO approval
Business Outlook

Pros

There are a few good people or teammates. Since I have to give pros, they have a nice coffee machine on the 5th floor.

Cons

There is no structure. Office politics are strong. No formal training or training department. There is little to no career progression.

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Univar Solutions Response
4y
Thank you for your review and for your contributions to our Customer Service Team. We appreciate your insightful feedback. We take input seriously and are always looking at ways to improve. Your feedback will be shared with our leadership team. Wishing you well in your future endeavors!

Explore other reviews about Univar Solutions

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the job very stable and friendly people

Cons

A little outdated tech systems but doable

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited vacation is a perk.

Cons

The company has serious cultural and leadership issues, particularly around accountability for inappropriate conduct. There have been significant concerns regarding a senior global employee’s behavior, including inappropriate sexual relationships with employees across multiple countries and concerns about misuse of position, influence, and company resources to support his behavior. The fact that these concerns were reportedly allowed to continue raises serious questions about the company’s commitment to "safety". Reporting concerns to HR was not viewed as an effective solution. A workplace cannot maintain trust when employees believe power and position can shield predatory behavior. Employees should also be aware that compensation expectations may not align with reality. Bonuses that employees work toward throughout the year will not be paid out as expected, and communication around these decisions has been unclear and last minute. Overall, leadership has appeared disorganized, unqualified, inconsistent, and lacking direction.

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