Rewarding if you are self motivated and a people person. - Customer Service Representative Univar Solutions Employee Review

3.0
May 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Busy environment lots to do. No need to clock watch. Job becomes repetitive and very easy once you have the routine down. Sense of accomplishment when duties are completed.

Cons

Management is always implementing changes and structures, No consistency and very frustrating. Not enough time to do inventory monthly and handle customer needs. Mistakes made out of human error and lack of help or proper structure in place are unforgivable and finger pointing happens. CSR always gets the blame for demanding, bad communicating salesmen. Salesmen will whine to manager about benign things and are blown out of proportion. Needs to be more teamwork and less blame and morale will be better.

Explore other reviews about Univar Solutions

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the job very stable and friendly people

Cons

A little outdated tech systems but doable

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited vacation is a perk.

Cons

The company has serious cultural and leadership issues, particularly around accountability for inappropriate conduct. There have been significant concerns regarding a senior global employee’s behavior, including inappropriate sexual relationships with employees across multiple countries and concerns about misuse of position, influence, and company resources to support his behavior. The fact that these concerns were reportedly allowed to continue raises serious questions about the company’s commitment to "safety". Reporting concerns to HR was not viewed as an effective solution. A workplace cannot maintain trust when employees believe power and position can shield predatory behavior. Employees should also be aware that compensation expectations may not align with reality. Bonuses that employees work toward throughout the year will not be paid out as expected, and communication around these decisions has been unclear and last minute. Overall, leadership has appeared disorganized, unqualified, inconsistent, and lacking direction.

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