Great company-Poor management - Sr. Customer Service Representative Univar Solutions Employee Review

4.0
Apr 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits, time off, and fast paced environment.

Cons

Management doesn't attempt to help you succeed and move up

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Univar Solutions Response
1y
Thank you for your contributions to our customer service team. As a place where people matter, we appreciate your acknowledgment of our Total Rewards Benefits and fast-paced environment. We value your honesty and are disappointed to hear about your experience with management. Our employees are our most valuable asset, and we want to ensure they have a positive work environment and feel supported at all times. Periods of transformation can be challenging, but we are working to create a culture where everyone has all the tools and resources to succeed and where the best people want to work. Wishing you all the best!

Explore other reviews about Univar Solutions

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the job very stable and friendly people

Cons

A little outdated tech systems but doable

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited vacation is a perk.

Cons

The company has serious cultural and leadership issues, particularly around accountability for inappropriate conduct. There have been significant concerns regarding a senior global employee’s behavior, including inappropriate sexual relationships with employees across multiple countries and concerns about misuse of position, influence, and company resources to support his behavior. The fact that these concerns were reportedly allowed to continue raises serious questions about the company’s commitment to "safety". Reporting concerns to HR was not viewed as an effective solution. A workplace cannot maintain trust when employees believe power and position can shield predatory behavior. Employees should also be aware that compensation expectations may not align with reality. Bonuses that employees work toward throughout the year will not be paid out as expected, and communication around these decisions has been unclear and last minute. Overall, leadership has appeared disorganized, unqualified, inconsistent, and lacking direction.

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