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Universal Health Services, Inc.

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Patient Account Representative who was sad to leave :-( - Patient Account Representative Universal Health Services, Inc. Employee Review

4.0
Sep 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Very supportive management and upper management. Always helpful, and knowledgeable. Departments work together and communicate well with one another to resolve patient issues. Good pay. Debbie Zepeda and Diane Acheff are top notch supervision! I genuinely enjoyed my time with the company. It was a great team atmosphere!

Cons

Just like any other position there will be some things you do not like. I think the only con would be short lunch breaks but I still consider this to be something trivial.

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5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive environment, collaborative, great communication

Cons

None to report at this time

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Overtime, Overtime, Overtime, Overtime, Overtime

Cons

Staffing turn around sucks because they can’t keep a certified nursing officer and the one they hired is on a high horse,favors staff and fires those he doesn’t favor when an opportunity arises. The dayshift supervisors also have favoritism and certain dayshift staff gets treated like gold and whatever they want compared to other shifts. Nursing management takes vacations to get away from admin and the CNOs wrath. And to top it off they fire staff for dumb reasons like asking to work a different unit for a break or having staff react to trauma of being assaulted by a patient. Staff gets abused here and admin doesn’t do a damn thing to correct the issue other then let staff go.

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