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Universal Health Services, Inc.

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Fortune 500 Company Earns Its Reputation - Mental Health Therapist Universal Health Services, Inc. Employee Review

1.0
Jan 18, 2015
Recommend
CEO approval
Business Outlook

Pros

NONE for the patients and clinicians who are still suffering through the clumsy, chaotic transition of UHS's acquisition of former not-for-profit inpatient behavioral health service. Greed before need permeated the unit milieu and management culture.

Cons

Despite all UHS Management's claims of being experts in implementing transitions, citing their broad experience and unparalleled resources in owning multiple hospitals across the U.S., I felt no plan; each day it was free-fall. Every morning, my gut was in knots not knowing what to expect. Organizational policy, procedure, and communication systems -- basic infrastructure required to perform one's job -- lagged. I had no phone in my office for months. Faxes and photocopiers -- the staple of every business -- were replaced with inferior models that broke down, disrupted work flow, hence productivity, hence negatively impacted patients' treatment. From the period of March 2014 - August 2014 when I was a member of line staff, I can assert that conditions were often unsafe. Patients appeared on the units with no admission papers. There were staffing shortages. One weekend, patients on all three units were without toilet paper. Is this not appalling? Does this truly reflect "Premiere Treatment" UHS's glossy new PR brochure advertises? Working under such a level of double-speak and denial is absolutely antithetical to the credo of psychotherapy. I started to feel crazy myself and soon found another job as a therapist in a more stable working environment at a company that endeavored to abide by its ethics and principles.

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5.0
Feb 17, 2026
Recommend
CEO approval
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Pros

Supportive environment, collaborative, great communication

Cons

None to report at this time

1.0
Jul 5, 2026
Recommend
CEO approval
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Pros

Overtime, Overtime, Overtime, Overtime, Overtime

Cons

Staffing turn around sucks because they can’t keep a certified nursing officer and the one they hired is on a high horse,favors staff and fires those he doesn’t favor when an opportunity arises. The dayshift supervisors also have favoritism and certain dayshift staff gets treated like gold and whatever they want compared to other shifts. Nursing management takes vacations to get away from admin and the CNOs wrath. And to top it off they fire staff for dumb reasons like asking to work a different unit for a break or having staff react to trauma of being assaulted by a patient. Staff gets abused here and admin doesn’t do a damn thing to correct the issue other then let staff go.

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