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Universal Language Service

Is this your company?

There is no future here. - Scheduler Universal Language Service Employee Review

1.0
Apr 17, 2018
Recommend
CEO approval
Business Outlook

Pros

There are no pros working for Universal Language Service. Oh, some of the people who work here are alright some times.

Cons

When you're a Powerhouse, getting your work done, other people's work is shoveled to you to do. I work the night shift and when someone can't keep up with work. I have to do it all. It's happening frequently with both the billing department and the scheduling Department and I'm sick of it. There are absolutely no potential for growth unless they like you. Yes, the managers here do play favorites. I need to point out that if you're not a certain race they will not hire you for a position in the sales or interpreter documents departments. For several months now, management keep talking about moving to a new office. It is funny that the CEO can afford moving into a fancy building but pay their employees so bleeding poor! Hourly rate is lower than Seattle's minimum wage for small businesses. This place does have a high turnover rate. Employees are hired and they work for maybe a few months then they resign for better jobs.. Universal language service then hire more employees to replace the ones that just resigned. I made quite a few friends here working over the years but they have all resigned due to the Stress and Anxiety they had to endure while working here. To be honest, the only positions offered to them were well below their standards. When you voice your concerns, the management make false promises and try to deceive you. They are not to be trusted in any circumstance. I mentioned before that there is no opportunity for growth here. You can't even get a good reference here despite receiving praise for top quality performance. No potential to connect wit different clients to enhance your career. This job will tarnish your career.

Explore other reviews about Universal Language Service

5.0
Jul 26, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was honored to have the opportunity to work with the Contact Center Operation Team. And it was an extremely phenomenal experience how the team showcased their strength, talents, and Team-First mindset. The leadership provides extraordinary support continuously with open communication. I'm glad to see that the company is growing and expanding rapidly with more upcoming platforms to service the community!

Cons

Not any at this moment.

1.0
Dec 29, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The office and working conditions are quite nice

Cons

This company is so backwards in how they run things. If you want to be manipulated, gaslit and blamed for everything this company probably for you. Everything promised in the position description and throughout the interview process will be turned on its head once you accept a job here. Most employees are actually miserable biding their time. That, or they've been there long enough that they become part of the toxic culture and benefit from those beneath them suffering.

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