Pros
Initial manager was great - communicative and proactive, but then they left after about 6 weeks. Some in IT department are solid.
Cons
Micromanagement to the extreme They don't know their own product/software and the limitations thereof, are easily confused by technology They say things are in a handbook, but aren't They don't want team members talking to one another, but don't provide information to the whole group at the same time They remote into your device without warning or a heads up They make it a hassle to use accumulated PTO and sick time, but don't pay out when leaving the company They likely falsify time cards They over-recruit then cut people to a PRN position Low pay, not near industry standard They don't educate the client/end user on how to use the software