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Universal Studios

Part of NBCUniversal

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No. 1 Customer Service Provider in the WORLD!!!!! - Production Assistant Universal Studios Employee Review

5.0
May 22, 2008
Recommend
CEO approval
Business Outlook

Pros

Number one in the customer service industry. The skills and teamwork learned from working in this fast paced customer service interface will be used forever and ever beyond your tenor with the park. You will find that a lot of employees stay with Universal for a long time, I stayed with them for over 7 years and then went seasonal, I still keep in contact with everyone I have ever worked with and always look forward to going to work in such a fun environment.

Cons

Hot and rainy days in Florida weather, but you do get a nice suntan, they request you put on sunscreen if you work outside, but you still get a nice healthy tan...you know a farmers/golfers/etc...tan.

Explore other reviews about Universal Studios

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits and Health insurance. Great discounts on merchandise and Park tickets.

Cons

Pay is not the best at the start but gets better the longer you stay

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic Benefits, flexible schedule, and can be a fun atmosphere when the day is right. Job is physically easy and depending on the venue, great coworkers.

Cons

Management's don't care about team members. Impossible to developed unless you personally know the hiring manger. While most guest are kind and keep to themselves, the rude guest do not have a problem disrespecting you and getting away with it.

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