Stay away - Customer Care Representative (CCR) Univest Employee Review

2.0
Oct 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Inclusive work environment and culture, hybrid

Cons

The new director in charge will do whatever they can to get rid of you if they don't like you

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Univest Response
1y
Thank you for sharing your feedback. We appreciate your perspective on our work environment. We strive to maintain an inclusive culture where accountability is valued. While we understand that changes in leadership can be challenging, our new director is focused on fostering a productive atmosphere and ensuring all employees are held accountable for their actions. We encourage open dialogue and invite you to discuss any concerns directly with HR for further clarification and support. Your insights are vital as we continue to improve our workplace.

Explore other reviews about Univest

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

entry level - no college degree required proficient training model fantastic compensation

Cons

working 2-3 saturdays a month. long hours on fridays. work culture is different from each team. some are great some aren't.

1.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits and you’ll get a paycheck at least

Cons

Barely any people come in Company structure is weak Managers are clueless about most procedures Culture doesn’t match what they talk you in training

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Univest Response
7mo
Thank you for taking the time to share your thoughts. While it’s disappointing to hear your experience didn’t reflect what we strive for, this depiction doesn’t align with the reality of our team or culture. Univest takes pride in a strong structure, engaged leadership, and a steady customer base built on trust and long-term relationships. We’re glad you valued our benefits and we remain committed to creating a positive and supportive workplace for all team members.
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