Really poor culture, and weak leadership - Marketing Unum Employee Review

1.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pension. Dorking office pleasant. Clear purpose from CEO

Cons

This organisation was once viewed as a positive place to work, but that has significantly changed over time. The culture has become highly rigid and inflexible, with policies that do not align with the values the company promotes externally. Attendance requirements are enforced strictly with little to no consideration for individual circumstances, creating a working environment that feels unsupportive and out of step with modern industry practices. There is also a noticeable imbalance in how benefits are distributed across different levels, with certain groups receiving access to healthcare options that are not available to others. Despite operating in the health and wellbeing space, employee benefits are limited and do not reflect a strong commitment to staff wellbeing or preventative care. Overall, employees are not made to feel valued or trusted, and policies prioritise control over flexibility. While the company positions itself as a leader in its field, its internal approach to people management does not reflect this.

Explore other reviews about Unum

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, consistent schedule, excellence in work is rewarded.

Cons

Monitored regularly. Pre-determined schedules are followed.

1
1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pto, good company to work for career wise, good discounts on things+discount for food on site.

Cons

Overworked like crazy, I was hired a few months ago but am already looking for something else, due to the stress and constant feeling of “wow finally i think im starting to get this” all to be reminded when submitting your tasks for mentor review you either did it right or have to redo the whole entire thing from scratch that is if your mentor is even available. Depending on your mentor as well that can really damper your experience and overall understanding. Training could have been done a lot better initially with constant exposure to different task types and different material. For example Medical certifications could have been shown over and over again for us to understand if it’s complete, incomplete and what significant health condition it would be for coding. With other team members also leaving as training ended and senior team members leaving once we got assigned the writing was on the wall. I really wanted to give Unum a shot and really try to see myself here, maybe it’s just the position of leave specialist or maybe all the jobs are the same, still can’t help but wonder if another position would’ve suited me better if they allowed role transfers sooner instead of waiting a minimum full year.

1
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